About 7 minutes

Program Guide

Learn the key details about this program, including the types of energy costs it may help with, how eligibility is determined, and where to find application information for your area.

FIND MY STATE’S PROGRAM →

Go to the official directory for state and territory contacts

Understanding LIHEAP

The Low Income Home Energy Assistance Program, commonly called LIHEAP, is a federally funded program overseen by the U.S. Department of Health and Human Services through the Administration for Children and Families (ACF). Federal funding is provided to states, territories, and tribal organizations that administer their own programs. As a result, eligibility rules, application periods, and procedures can differ by location, and there is no single application process used nationwide.

Types of Energy Assistance That May Be Available

Help with heating costs
Eligible households may receive assistance with home heating expenses during colder periods, which is a major part of many regular-season programs.
Help with cooling costs
Cooling assistance may also be offered in many locations, although availability and application periods depend on the program serving your area.
Urgent energy assistance
Some states have separate crisis procedures for households dealing with urgent situations, including a pending utility disconnection.
Home efficiency support
Depending on the local program, some funding may support weatherization or certain home improvements intended to reduce future energy use and costs.

How Eligibility May Be Determined

Household income is commonly considered when determining eligibility. In some locations, participation in certain assistance programs may also be relevant. The specific standards are established by the agency administering LIHEAP in your area.

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Income-Based Eligibility
Income limits are generally set at no more than 150% of the Federal Poverty Guidelines or 60% of the state’s median income, whichever threshold is higher.
Eligibility Through Other Programs
✓ SNAP (Supplemental Nutrition Assistance Program)
✓ SSI (Supplemental Security Income)
✓ TANF (Temporary Assistance for Needy Families)

Participation in one of these programs may satisfy eligibility requirements in some states. Because local rules differ, confirm the applicable criteria with the agency serving your location.

Key Eligibility Factors

Factor How It May Affect Eligibility
Household income Your household income is compared with the limit established for your location and household size.
Other assistance programs Participation in SNAP, SSI, or TANF may satisfy certain eligibility requirements in some states.
Number of household members Household size may be considered together with income when determining whether applicable limits are met.
Location The agency serving your state, territory, or tribal area determines local rules and administers available funding.

Important to Understand
LIHEAP provides assistance rather than a loan, so approved assistance does not have to be repaid. Depending on the local program, support is generally applied toward eligible energy expenses or provided to the energy supplier on the household’s behalf instead of being distributed as unrestricted cash.

Steps to Apply

Since LIHEAP is administered locally, application procedures are not identical everywhere. However, the process generally includes the following steps.

1
Locate the program in your state
Use the official state and territory directory to identify the agency responsible for LIHEAP where you live.
2
Check the requirements for your location
Review the current income limits, qualifying-program rules, application periods, and other local requirements.
3
Complete the application
Depending on the state, applications may be accepted online, by telephone, through the mail, or at an in-person location.
4
Submit any required documentation
The administering agency may request documentation to verify income, household information, or participation in another qualifying program.

Documents You May Be Asked to Provide

Documentation requirements differ by location, but some commonly requested items may include:

Income or benefit documentation
Examples may include recent pay records, documentation of benefits, or tax information from a previous year.
Current household energy bill
A recent bill may be requested to verify the utility provider and information associated with the household account.
Identity and household information
Documents may be requested to verify identity and household composition, depending on the requirements used by your local agency.

Keep in Mind
In many states, applications for regular heating assistance begin during the fall. Available funding is limited and application periods vary by location. Crisis assistance may follow a different schedule for households facing an urgent energy-related situation, so check the current rules for your state.

Locate the Program Serving Your State

The official ACF directory provides contact information and program websites for LIHEAP agencies serving states, territories, and tribal communities.

Need Help Finding the Right Program?

The National Energy Assistance Referral line can provide information about how to reach a local energy assistance program. The line is available on weekdays from 9:00 AM to 7:00 PM ET.

Common Questions About LIHEAP

Does LIHEAP assistance need to be paid back?

No. LIHEAP provides assistance rather than a loan, so approved assistance does not create a repayment obligation.

Are LIHEAP requirements the same everywhere?

No. Income limits, application periods, documentation requirements, and application methods are determined by the state, territory, or tribal agency administering the program.

What should I do if my utility service may be disconnected?

Some states provide crisis assistance for urgent situations. Contact the agency responsible for LIHEAP in your state to find out whether this option is available and what requirements apply.

Can I check even if I’m unsure about eligibility?

Yes. Reviewing your state’s current requirements can help you determine whether it makes sense to apply. Eligibility is determined according to the rules used by the agency handling your application.

When should I submit an application?

Application periods and available funding vary by state. Check your local program’s current schedule and requirements to determine when applications are being accepted.

SEE THE OFFICIAL LIHEAP PAGE →

acf.gov — U.S. Department of Health and Human Services

This website independently provides general informational content. It is not operated by, affiliated with, or endorsed by the U.S. Department of Health and Human Services, the Administration for Children and Families, or any other government agency.